Cart
0
Contact Zodiac Leather
Questions about an order, a product, personalization or custom sizing? Contact our team and we’ll help you with the next step.
Phone: +1 (515) 506-8767
Email: sales@zodiacleather.com
Registered Address:
1001 S Main St, Ste 500
Kalispell, MT 59901
United States
PERSONAL SUPPORT
We’re here to help at every step
Questions about an order, product details, personalization, custom sizing or leather care? Contact our team and we’ll help you with the next step.
Got Any Questions?
Use the form below to get in touch with the sales team
Frequently Asked Questions
Answers to common questions about orders and delivery.
How long will shipping take?
In-stock items are generally processed within 1–3 business days and delivered within approximately 7 days after shipping. Customized or made-to-order items may require additional preparation time. Tracking details will be emailed when your order ships.
How do I know if my order is confirmed?
An order confirmation will be sent to the email address used during checkout. When your order ships, you’ll receive another email containing your tracking information.
Can I change my shipping address after placing an order?
Contact us immediately at sales@zodiacleather.com with your order number and the correct address. Changes may be possible before dispatch, but orders cannot be redirected after they have shipped.
Do you ship internationally?
Yes, Zodiac Leather ships worldwide. International orders may be subject to import duties, customs charges and local taxes, which are the customer’s responsibility.
What is your return policy?
Eligible returns must be requested within 3 days of receiving the order. Items must be unused, with their tags and original packaging. Personalized, customized and sale items are not eligible for return. Contact sales@zodiacleather.com before returning anything.
What should I do if my order arrives damaged or incorrect?
Email sales@zodiacleather.com within 24 hours of delivery. Include your order details and clear photos or video of the product, packaging and issue so our team can review the claim.